sofascore Platform Account Terms

We at sofascore set out our account terms to ensure clarity about how our platform operates, what we require from users, and what you can expect from our service. These terms govern your use of sofascore, including access to our sportsbook (football, badminton, MotoGP), live-dealer games (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile).

By opening an account on sofascore, you agree to comply with these terms and all applicable local laws in your jurisdiction. We require account verification through Know Your Customer (KYC) procedures before you can deposit or play. Our sofascore platform accepts deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and virtual-account transfers through mobile banking, local payment, online payment, and e-wallet. All account balances, bets, and transactions are logged in your account history for transparency and dispute resolution.

These terms explain our responsibilities and yours. If you have questions about sofascore's terms, policies, or how we handle your account, our multilingual support team responds during business hours.

Account Registration and Eligibility

When you register a sofascore account, you agree to provide accurate personal information, including your full name, date of birth, email address, and residential address. We at sofascore reserve the right to verify any information you provide and may request additional documents or proof of identity if needed. Your account is personal and non-transferable—you are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your sofascore account.

We require that all sofascore account holders meet our eligibility criteria. You must be of legal age in your jurisdiction and comply with local regulations governing online entertainment services. sofascore services are available only where local law permits. You are responsible for verifying that opening and using a sofascore account is legal in your jurisdiction before you proceed. If you operate in a jurisdiction where our services are prohibited, we cannot provide access to sofascore.

Know Your Customer (KYC) Verification

We at sofascore conduct KYC verification to comply with anti-money-laundering regulations and protect our platform and users. Before you can deposit or play on sofascore, you must submit proof of identity (such as a passport or national ID) and proof of address (such as a utility bill or bank statement). Our compliance team reviews these documents during business hours. If we require additional information, we will contact you via your sofascore account email.

Once your sofascore account is verified, you unlock full access to deposits, gameplay, and withdrawals. If we are unable to verify your account, we will inform you of the reason. If you dispute our decision, you can contact our support team to discuss the matter further.

Deposits, Withdrawals, and Account Balance

Our sofascore Payment Methods

We at sofascore support eight payment methods to make depositing and withdrawing convenient. E-wallet options—DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet—process quickly and are available across Indonesia. Virtual-account transfers through mobile banking, local payment, online payment, and e-wallet offer an alternative for users who prefer traditional banking. When you deposit via sofascore, the funds are credited to your account balance, which you can use across all game categories on our platform—sportsbook, live dealer, slots, and esports markets.

Withdrawal requests are processed according to our standard verification procedures. We do not claim fixed withdrawal times, as processing depends on your payment provider and banking hours. Larger withdrawals may require additional verification to comply with anti-money-laundering regulations. When you request a withdrawal from sofascore, our team processes your request and transfers funds to your chosen payment method. You can track the status of your withdrawal in your account history.

Your sofascore Account Balance

Your sofascore account balance represents the funds available for deposit, betting, and withdrawal. Every transaction—deposit, bet placement, win, loss, bonus, or withdrawal—is logged in your account. We at sofascore maintain transparent records so you can review your complete transaction history at any time. If you spot a discrepancy or believe an error has occurred on your sofascore account, contact our support team during business hours and we will investigate.

• 1
  Deposit to sofascoreFunding

  Choose your payment method (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or bank transfer) and transfer funds to your sofascore account.

• 2
  Play on sofascoreGaming

  Your balance is available across sportsbook, live dealer, slots, and esports markets. Every bet is deducted from your account instantly.

• 3
  Request a withdrawal from sofascorePayout

  When you are ready to withdraw, submit your request via sofascore and select your payment method. Processing depends on your provider and banking hours.

Game Rules and Fair Play on sofascore

We at sofascore operate our games according to certified rules and random-number generation standards. Our sportsbook odds are published before each event, and live-dealer games are broadcast in real time from our studios. Our slot games use certified random-number generators, and every round's outcome is recorded in your sofascore account. We do not rig games or manipulate outcomes in sofascore's favour.

Every round, bet, and result on sofascore is logged and verifiable. If you believe an error has occurred or you wish to dispute a result, contact our support team with details (game type, timestamp, bet amount, result). Our team will review your sofascore account history and provide clarification. If we discover a genuine technical error, we will correct your account balance accordingly.

We at sofascore maintain complete transparency about how our games work, how your balance is managed, and how disputes are resolved.

Account Closure and Suspension

You can close your sofascore account at any time by contacting our support team. We will process your account closure and transfer any remaining balance to your nominated payment method. If we discover that you have violated our terms—such as providing false information, engaging in prohibited conduct, or breaching local regulations—we reserve the right to suspend or terminate your sofascore account. If your account is suspended, we will notify you and explain the reason. You can appeal our decision by contacting our support team.

Dispute Resolution and Contact

If you have a dispute with sofascore regarding your account, a transaction, or a game result, contact our multilingual support team during business hours. We will investigate your concern and work toward a fair resolution. If you remain unsatisfied after our investigation, you have the right to escalate your complaint. Our support team will provide guidance on how to pursue further remedies according to the regulations applicable in your jurisdiction. sofascore is committed to resolving disputes transparently and fairly.

Jurisdiction and Final Terms

We at sofascore operate only in jurisdictions where our service is legally permitted. sofascore is not available in all countries or regions. Before you open a sofascore account, verify that online gaming services are available and legal in your jurisdiction. Users in Jakarta, Surabaya, Bandung, Medan, and Semarang may access sofascore if local law permits. If you are unsure whether sofascore is available in your location, contact our support team before proceeding.

These sofascore terms are the complete agreement between you and us regarding your use of our platform. If any term is found to be unenforceable, the remaining terms remain in effect. We may update these sofascore terms periodically, and we will notify you of significant changes via your account email. Your continued use of sofascore after such changes constitutes acceptance of the updated terms. If you do not agree with any change, you have the right to close your sofascore account.